How does anthropomorphism affect user’s trust, compliance, and performance on a decision making automation task?
Bass, B., Fink, N., Price, M., Sturre, L., Hentschel, E., & Pak, R. (2011) How does anthropomorphism affect user’s trust, compliance, and performance on a decision making automation task? Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting. Las Vegas, NV: Human Factors and Ergonomics Society.